Code Of Care
Our Code of Care: The Standards We Promise
At h/care, we don’t just provide home health, hospice, and behavioral health services—we deliver peace of mind, clinical excellence, and genuine human connection. Here’s what you can count on every single time.
Compassion Comes First
You are more than a diagnosis. You are a whole person with a unique story, goals, and fears. We meet you where you are—physically, emotionally, and spiritually—providing care that honors your full humanity.
We Show Up With Purpose and Reliability
Your comfort and time matter. Whether it’s a nurse visit, a phone call, or medication delivery, you can trust us to be present, dependable, and fully engaged in your care.
Clear and Consistent Communication
You deserve transparency at every step. We explain what we’re doing, what to expect next, and who to contact. Questions are always welcome. We encourage family conversations and second opinions, ensuring you feel informed and supported.
We Keep Our Word
When we commit, we follow through. From coordinating with your doctor to updating your family, no detail is overlooked. There are no unanswered questions, no missed steps—only seamless care.
We Honor Your Circle of Support
Your support system is vital to your well-being. Family caregivers, physicians, social workers, clergy—we include them as trusted partners in your care, respecting their roles and voices.
Accountability is Our Standard
We track outcomes, embrace feedback, and take responsibility when we fall short. Excellence isn’t a goal; it’s an expectation we uphold every day.
Care Made Just for You
No two people are alike. Your care plan centers on your preferences, values, and goals—whether recovering at home, managing symptoms, or preparing for a peaceful transition.
Extraordinary Care, Every Time
Good enough is never enough. You deserve skilled, kind, and human care. That’s the promise we deliver—with every patient, in every home, every day.
Around-the-Clock Availability
Care doesn’t stop at 5 p.m. Neither do we. For urgent symptom relief, medication guidance, or reassurance, our team is available 24/7, every day of the year.
Privacy and Dignity Are Sacred
Every visit is rooted in respect. We honor your space, culture, and choices. Your privacy is protected, and your trust is sacred to us.
Ready to Learn More?
Compassionate, expert care is only a call away. Connect with h/care today to ask questions or schedule a consultation. We are here for you.