h/care Notice of Privacy Practices

Last Updated: September 5, 2025

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1. Our Commitment to Your Privacy

At h/care, protecting your health information is a priority. We are required by law to maintain the privacy of your Protected Health Information (PHI) and to provide you with this Notice of Privacy Practices explaining our legal duties and your rights regarding your health information.

2. How We May Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes:

• Treatment: To provide, coordinate, or manage your healthcare and related services.
• Payment: To obtain payment for healthcare services we provide.
• Healthcare Operations: For administrative, legal, quality improvement, and other legitimate business activities.
• Required by Law: When required to comply with federal, state, or local laws.
• Public Health Activities: To prevent or control disease or report adverse events.
• Health Oversight: For audits, investigations, inspections, and licensing.
• Law Enforcement: In response to a court order, subpoena, or as otherwise required by law.
• Research: Under strict conditions to protect your privacy.
• Emergencies: To prevent serious harm or threat to health or safety.

3. Uses and Disclosures Requiring Your Written Authorization

We will obtain your written authorization prior to using or disclosing your PHI for purposes other than those described above, including:

• Most types of marketing communications.
• The sale of your health information.

You may revoke your authorization at any time by submitting a written request to us, except to the extent that we have already taken action based on your authorization.

4. Your Rights Regarding Your PHI

You have the following rights:

• Access: Request a copy of your health records.
• Correction: Request that we amend incorrect or incomplete information.
• Accounting of Disclosures: Request a list of certain disclosures of your PHI.
• Restriction: Ask to restrict certain uses or disclosures (we are not required to agree but will honor if possible).
• Confidential Communications: Request communications by alternative means or locations.
• Paper Copy of This Notice: You have the right to receive a paper copy upon request.

5. How to Exercise Your Rights

To exercise any of these rights, submit your request in writing to:

h/care Privacy Officer
Email: gs@h-care.us

Phone: (480) 495-5474

Address: 123 Care Lane, City, State, ZIP

6. Our Duties

• We are required to maintain the privacy of your PHI.
• We will notify you promptly if a breach occurs that compromises your information.
• We must follow the terms of this Notice while it is in effect.
• We reserve the right to change this Notice and to apply changes to PHI we already have.

7. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services:

To file a complaint with h/care:
Submit to our Privacy Officer at the contact information above. We will not retaliate against you for filing a complaint.

8. Contact Us

If you have any questions or need further information about our privacy practices, please contact:

h/care Privacy Officer

Email: gs@h-care.us
Phone: (480) 495-5474